Guest A To Z
We aim to make your stay as comfortable as possible. If you are missing anything or need assistance, the reception is staffed from 6:00 AM to 10:30 PM and can be reached by dialing 9. Outside these hours, you can contact us through the emergency phone at 0521-29990.
B
Bathrobes
Available upon request at the reception (subject to availability).
Deposit: €20.00
Cleaning fee: €9.50
Breakfast Buffet
• Monday to Saturday: 6:30 AM – 10:00 AM
• Sunday: 8:00 AM – 10:00 AM(Subject to changes on public holidays)
For early or late breakfast, we can prepare a packed lunch for you.
C
Coffee-to-go
A self-service coffee machine is located in the lobby. Payment is made using coins.
Check-Out
To avoid queues in the morning, please settle your bill the evening before. Late check-outs are possible until 2:00 PM or 6:00 PM upon prior arrangement.
• Until 2:00 PM: €25.00
• Until 6:00 PM: Full room rate
Credit Card
We accept: Euro/MasterCard, Visa, Diners, American Express at the restaurant and hotel reception.
Cosmetics
Products such as toothbrushes, cotton pads, and hand creams are available upon request at the reception.
D
Drinks
Available at the bar in the restaurant. We also offer room service from 6:00 AM to 9:00 PM for an additional charge
Departure
We kindly ask you to vacate your room by 11:00 AM
E
Electronic Cash
We accept all major credit cards and payment services at the reception and in the restaurant.
Elektrische Ladestation
An electric charging station for your car is available behind the hotel.
Price per charge: €9.50
You can obtain an authorization card for single use at the reception.
Entdeckerkarte
The Bielefeld "Entdeckerkarte" = Explorer Card offers free public transport and discounts at attractions and museums. Available at the reception.
Elevator
Our elevator operates 24/7 and reaches up to the fourth floor. For safety reasons, please use the elevator with a maximum of 4 people.
F
Fruit Basket
A seasonal fruit basket can be delivered to your room for €9.00.
Florists
-
Blumen Klose - Oldentruper Str. 84A, 33604 Bielefeld (directly opposite the hotel)
-
Blumen Pohl GmbH - Otto-Brenner-Straße 149/a, 33604 Bielefeld (a short walk from the hotel)
If you have further questions, feel free to ask at the reception.
H
Hairdryer
Located in the bathroom. Please ensure it is switched on at the holder if it does not work.
Hygiene
Our comprehensive hygiene concept ensures your safety and comfort. Our staff is appropriately trained.
I
Internet
Wi-Fi Network: BrennerHotelGast
Password: 33607-Bielefeld
Iron
We can bring an iron and ironing board to your room upon request.
L
Lunch Pack
Order your lunch pack at the reception by 6:00 PM the evening before.
Ladies-Kit
Available at the reception. Contents: sanitary pad, cotton swabs, tampons.
P
Post
You can drop off letters and postcards at the reception.
Pillows
Extra pillows and allergenic pillows are available upon request at the reception.
Pets
Small pets are welcome at €9.50 per day. If you leave your pet alone in the room, please hang the "I am alone" sign (available at the reception) on your door.
R
Reception
Open from 6:00 AM to 10:30 PM. Use your key to access the side entrance outside these hours. For early check-outs, please inform us in advance.
Restaurant BrennBar
• Monday to Saturday: 4:00 PM – 10:30 PM
• Hot meals: 5:30 PM – 8:30 PM
Speisekarte
S
Safe
Valuables can be stored securely at the reception.
Stamps
Available in small quantities at the reception. We can also send your letters and postcards for you.
T
Tram
Line 4 to the city center stops at "Sieker Mitte," just across the intersection. The tram runs every 10 minutes, and the city center is approximately 10 minutes away.
Daily information: HIER
W
Wake-Up-Call
Let us know the evening before, and we will wake you up.